Terms of Service
1. Acceptance of Terms
By downloading, installing, or using the HoardIQ mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
The App is operated by HoardIQ, a sole proprietorship (enkeltmandsvirksomhed) registered in Denmark (CVR: registration pending), Rønnebærvej 10, 2. 216, 2840 Holte, Denmark.
These Terms apply to:
- The HoardIQ mobile app (Android and iOS)
- The HoardIQ API (api.hoardiq.com)
- Any related services provided by HoardIQ
2. Description of Service
HoardIQ is a home inventory management application that allows you to:
- Catalog items in your home (rooms, storage units, items)
- Upload photos of your belongings
- Track item details (purchase date, value, expiration dates)
- Generate insurance reports (CSV, PDF)
- Collaborate with family members or roommates
The App is provided on an "as is" and "as available" basis.
3. User Accounts
3.1 Account Registration
To use HoardIQ, you must create an account with a valid email address and password. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your password
- Notify us immediately of any unauthorized use of your account
3.2 Account Responsibility
You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
3.3 Account Deletion
You may delete your account at any time via Settings → Delete Account. This will permanently delete all your data (homes, inventory, photos).
4. Acceptable Use Policy
You agree NOT to:
- Use the App for any illegal purpose
- Store illegal items in your inventory
- Attempt to gain unauthorized access to our servers or other users' accounts
- Interfere with or disrupt the App's functionality
- Reverse engineer, decompile, or disassemble the App
- Use the App to harass, abuse, or harm another person or entity
- Upload malicious content (viruses, malware) via item photos
- Use automated scripts or bots to interact with the App
We reserve the right to suspend or terminate accounts that violate this policy.
5. User Content and Data
5.1 Ownership
You retain all rights to the content you upload to HoardIQ (inventory data, photos, descriptions). We do not claim ownership of your data.
5.2 License to Provide the Service
By uploading content to HoardIQ, you grant us a limited license to:
- Store and process your data to provide the App's features
- Generate AI suggestions (via OpenRouter) for item analysis
- Create insurance reports (CSV, PDF) as requested by you
This license is non-exclusive, royalty-free, and terminates when you delete your account.
5.3 Data Backup
While we strive to protect your data, you are responsible for maintaining backups of your inventory data. We recommend using the export feature regularly.
6. AI Features and Accuracy
6.1 AI Analysis
HoardIQ uses AI (via OpenRouter) to analyze item photos and suggest item names, categories, descriptions, and estimated values.
6.2 No Guarantee of Accuracy
AI-generated suggestions are provided "as is" without warranty of accuracy. You acknowledge that:
- AI suggestions may be incorrect
- Estimated values are approximate and should not be relied upon for insurance claims without verification
- You should review and edit AI suggestions before approving them
We are not liable for any decisions made based on AI-generated content.
7. Insurance Reports and Export Features
7.1 Report Accuracy
HoardIQ allows you to export inventory data for insurance purposes (CSV, PDF). You acknowledge that:
- The accuracy of reports depends on the data you enter
- We are not responsible for incorrect or incomplete reports
- You should verify all information before submitting reports to insurance companies
7.2 No Insurance Advice
HoardIQ is a data management tool, not an insurance advisor. We do not provide insurance coverage recommendations or legal advice.
8. Premium Subscription
8.1 Subscription Terms
HoardIQ offers a premium subscription ("Premium") that includes advanced features such as unlimited homes, enhanced exports, and additional AI analyses.
8.2 Billing
- Subscriptions are billed via the App Store (iOS) or Google Play Store (Android)
- Payment will be charged to your App Store/Google Play account at confirmation of purchase
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
8.3 Cancellation
- You can cancel your subscription at any time via your App Store/Google Play account settings
- Cancellation takes effect at the end of the current billing period
- No refunds for partial billing periods
8.4 Price Changes
We may change the subscription price with 30 days' notice. You will be notified via email or in-app notification.
9. Intellectual Property
9.1 Our Intellectual Property
The App, including its design, code, and documentation, is owned by us and protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, or create derivative works of the App; remove any copyright or trademark notices; or use our name, logo, or trademarks without permission.
9.2 Feedback and Suggestions
If you provide feedback or suggestions about the App, you grant us a perpetual, royalty-free license to use and incorporate that feedback into the App.
10. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- The App will be uninterrupted or error-free
- The App will meet your specific requirements
- Any errors in the App will be corrected
- The App is free of viruses or other harmful components
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HOARDIQ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability to you for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless HoardIQ and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your access to or use of the App, your violation of these Terms, or your violation of any third-party right.
13. Termination
Termination by You: You may terminate these Terms at any time by deleting your account and the App from your devices.
Termination by Us: We may terminate or suspend your account at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Effect of Termination: Upon termination, your right to use the App immediately ceases. Sections 6, 7, 9, 10, 11, 12, and 14 will survive termination.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.
14.2 Dispute Resolution
- Informal Resolution: Contact us at [email protected]
- Mediation: If informal resolution fails, the parties agree to mediate
- Court Jurisdiction: If mediation fails, disputes shall be resolved in the courts of Denmark
15. Changes to These Terms
We may update these Terms from time to time. We will notify you by posting the new Terms on this page, updating the "Last Updated" date, and sending an in-app notification. Your continued use of the App after changes are posted constitutes your acceptance of the new Terms.
16. Contact Us
- Operator: HoardIQ (enkeltmandsvirksomhed), Rønnebærvej 10, 2. 216, 2840 Holte, Denmark (CVR: registration pending)
- Email: [email protected]
- Support: [email protected]
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and HoardIQ regarding the use of the App and supersede all prior agreements and understandings.