Domande frequenti

1. Scarica HoardIQ da il App Store o Google Play Store 2. Apri il app e tap "Crea Account" 3. Enter tuo email address e password 4. Tap "Register" 5. Verify tuo email (check spam folder if you don't see it) 6. Tu're ready a start organizing!

Sì! HoardIQ has a gratuito tier quello includes: • Crea 1 casa (unlimited stanze, storage units, e oggetti within it) • Unlimited foto capture • AI-powered oggetto analysis (20 analyses per mese) • Basic cerca e filtering within tuo casa • Codice a barre scanning • JSON backup/restore Premium (unlimited case, unlimited AI, cross-casa cerca, CSV/PDF/Excel export, completo offline sync, family invite) is available via Subscribe per $4.99/mese (gratuito trial may be offered). Manage Subscribe in Impostazioni → Subscription. Optional voucher codes can also unlock Premium dove supported.

Method 1: AI-Powered Fotografa (Fastest!) 1. Tap il "+" button su il casa screen 2. Select "Fotografa Oggetto" 3. Point tuo camera a il oggetto e take a foto 4. Our AI will analyze il foto e suggest name, category, description, e estimated value 5. Review il suggestion e tap "Approve" o edit details Method 2: Manuale Entry 1. Tap il "+" button 2. Select "Aggiungi Oggetto Manually" 3. Fill in il oggetto details (name, category, description, etc.) 4. Tap "Salva"

1. Go a Impostazioni → Manage Homes 2. Tap "+" a add a nuovo casa 3. Enter casa details (name, description, address) 4. Tap "Crea" Note: Multiple case are a Premium feature. Gratuito tier users can only create 1 casa.

1. Apri il casa da il casa list 2. Tap "+" o "Aggiungi Stanza" 3. Enter stanza name e description 4. Tap "Crea"

Sì! HoardIQ lets you create storage units within stanze: 1. Apri a stanza 2. Tap "+" o "Aggiungi Storage Unit" 3. Select il storage type (closet, cabinet, shelf, etc.) 4. Enter a name e description 5. Tap "Crea" Then, quando adding oggetti, assign them a a specific storage unit.

When you capture a foto di an oggetto: 1. The foto is sent a our AI engine 2. The AI analyzes il image e extracts oggetto name, category, description, e estimated value 3. Tu review il suggestion e approve o edit Privacy note: Photos are processed temporarily e are non stored per il AI service.

AI suggestions are a starting point. Accuracy depends su foto quality, oggetto type, angle, e background. Always review AI suggestions before approving. Tu can edit qualsiasi field.

Sì! All users can add unlimited foto per oggetto. 1. Apri il oggetto 2. Tap "Aggiungi Foto" 3. Choose "Take Foto" o "Pick da Gallery"

1. Tap il cerca icon su il casa screen 2. Type a keyword (e.g., "laptop", "winter coat") 3. Filter results per stanza, storage unit, category, o tags

Sì! HoardIQ supports barcode scanning: 1. Tap il "+" button 2. Select "Scan Codice a barre" 3. Point tuo camera a il barcode 4. HoardIQ looks up product info automatically 5. Review e save

Tag are flexible labels you can assign a oggetti: 1. When creating o editing an oggetto, find il Tag field 2. Type a tag (e.g., "winter", "fragile", "sold") 3. Press Enter a add il tag 4. Tu can add multiple tags a an oggetto Then cerca per tags a find matching oggetti.

Premium feature: 1. Go a Impostazioni → Dati / Esporta 2. Select il casa you want a export 3. Choose export format (CSV, PDF, o Excel) 4. Tap Esporta 5. Salva o share il file

The report includes casa details, stanza list, e tutti oggetti con name, description, category, purchase/expiration dates, estimated value, foto (quando available), e location (stanza → storage unit).

Currently, il report includes tutti oggetti in il selected casa. Stanza o category filtering is non available in questo release.

Yes — con Premium. Casa owners can invite people per email (view-only o edit). Invitees open il link, accept con il matching account, then work in il shared casa. Owners manage people da Casa picker → People.

1. Go a Impostazioni → Danger Zone → Elimina Account 2. Read il warning (questo is permanent) 3. Confirm per typing tuo password 4. Tap Elimina Account This permanently deletes tuo user account, case you own, e tutti inventory dati (stanze, storage units, oggetti, foto). We cannot recover dati after account deletion.

Sì. We recommend exporting before deletion: 1. Go a Impostazioni → Dati / Esporta 2. Esporta tuo case (CSV, PDF, o Excel) 3. Salva il files a tuo device o cloud storage

1. Log out 2. Tap "Forgot Password?" su il login screen 3. Enter tuo email address 4. Check tuo email per a reset link If you do non receive il email, check spam o contact [email protected].

Prova these steps: 1. Restart il app (close e reopen) 2. Check tuo internet connection (sync needs connectivity) 3. Update il app da il App Store o Google Play If il problem persists, contact [email protected].

Possible causes: 1. Internet connection — confirm Wi-Fi o cellular 2. Foto permissions — allow HoardIQ access a foto/camera in system settings 3. File size — very large foto may take longer; try a smaller foto 4. Server issue — contact [email protected] if uploads keep failing

1. Check tuo internet connection 2. Ensure il foto is clear (non blurry, well-lit) 3. Prova a different oggetto (unusual oggetti can be harder a recognize) 4. Contact support if il problem persists

Sì. Soft-deleted oggetti go a Recently Deleted e can be restored within 30 giorni (Impostazioni → Dati → Recently Deleted). After quello window, deletion is permanent. Esporta regularly if you want an extra backup.

To get Premium: 1. Go a Impostazioni → Subscription 2. Inizia a gratuito trial if offered, o Subscribe per $4.99/mese via il App Store o Google Play 3. Premium features unlock after purchase (o while a trial is active) Optional: if you have a voucher code, redeem it in Impostazioni → Subscription.

Cancel through Apple o Google: • iOS: Impostazioni → Apple ID → Subscriptions → HoardIQ • Android: Google Play Store → Subscriptions → HoardIQ Tu keep Premium until il end di il current billing period. Trial access ends quando il trial period ends unless you Subscribe.

Premium is billed through il App Store o Google Play. If you are charged incorrectly, contact [email protected]; Apple o Google handle store refunds.

We use industry-standard security: • Passwords hashed con BCrypt (mai stored in plain text) • API JWT tokens con short expiry • Web app tokens in httpOnly cookies • Mobile tokens in platform secure storage (iOS Keychain, Android Keystore) • TLS 1.2+ per API communication • SQL Server con encrypted connections

No. We do non sell, rent, o trade tuo personal information a third parties. We only share dati con service providers (our AI engine for analysis, Matomo for self-hosted analytics) as described in our Privacy Policy.

Sì. HoardIQ is offline-primo su mobile: add, edit, e browse cached inventory without internet. Changes sync quando you reconnect. AI analysis e some online lookups still need a connection.

Email: [email protected] Tempo di risposta: entro 72 ore.

Include: • Your account email • Device type e OS version • App version (Impostazioni → About) • Descrizione di il issue • Screenshots if applicable